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Client Testimonial

Average feedback:

Was the mediator on time and prepared to your satisfaction?

How highly do you rate the mediator’s communication with yourself and your clients?

How highly do you rate the mediator’s demeanour and mediation style?

How highly do you rate the mediator’s ability and willingness to help?

Would you book this mediator again?

Annual feedback report

Exceeds competency… Strengths have been noted across all competency areas… ability to grasp complex documentation, while making balanced and succinct decisions which were evidence based… effective contributions to in-camera discussions… ability to listen and challenge others politely, when it was appropriate… supportive approach in in-camera discussions with colleagues.

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We won! Thank you for your advice, found it invaluable.

We won! Thank you for your advice, found it invaluable.

Commercial dispute - Breach of contract

Excellent... Able to bring the parties together... mediation was successful

“Mr Somerville was excellent... good, direct manner... listened closely to the parties... able bring the parties together... The mediation was successful

Civil Mediation

very high quality... worlds apart from a previous investigation... you will be the first person I come to. Very many thanks

very high quality of the investigation report and the overall investigative process... worlds apart from a previous workplace investigation

Workplace Investigation - Board Level

Exceptional professionalism, legal expertise, and personal approach

Unmatched professionalism and integrity... relentless dedication to his clients... fought tirelessly on my behalf

Civil Litigation

...outstanding... beyond reproach... best possible outcome... fully recommend... cannot thank him enough

...nothing short of outstanding... guidance, knowledge and professionalism was beyond reproach... best possible outcome... fully recommend him...

Construction Dispute Advice, Court and Mediation Advocacy

Thank you to my excellent barrister Robin Somerville

excellent and admirable work... calm efficiency and competence... friendly demeanor and detailed analysis... No delays, no time wasted... very well organised.

Commercial dispute - unpaid commission

...knowledgeable, attentive and approachable...

professionalism seeps through... knowledgeable, attentive and approachable... genuine pleasure to work with

Negotiation of Commercial Agreement

Goes way above and beyond the norm

unique service... of great value to myself and my business

Successful Multi Million Pound Share Sale

Highly Recommended

...I would without hesitation seek his professional help again and do highly recommend him.

Shareholder dispute advice

Your expert legal advice is second to none and your client care is beyond compare.

I feel I have come out best possible outcome... I could not have done it without you...

Unfair Prejudice Shareholder Dispute

Knowledgeable, accessible, timely, and professional... Consistently direct, honest, and fair.

Robin assisted me with a contract dispute related to my USA-based consulting business and a UK business partner.

Dispute on multi million pound contract

First time user and first class results.

Average feedback: 9.8/10.

Commercial/Employment Mediation

...I have been very impressed with... how well explained everything was... Robin took the time to make me aware of all the implications of the process.

Max Austerfield - Commercial Debt Dispute

great satisfaction... thank you for all that you have done for me

I have known received all the remaining payment from X’s solicitor... looking forward to work with you very soon with my new company.

Lucas Brown - Shareholder Dispute

amazing and above all kind and understanding

Robin dealt with my issues quickly and professionally and went above and beyond my expectations. I cannot recommend him enough.

Jennie Lee - Direct Access Client

QUITE SIMPLY, EXCEPTIONAL LEGAL REPRESENTATION

From the moment of first contact, a huge weight was lifted... extremely professional and lovely person... I cannot recommend highly enough

Pamela Fitzpatrick - Direct Access Client

my barrister cemented the case in my favour, in fact a huge turnaround.

my barrister cemented the case in my favour

Alex Cockle - Direct Access Client

Thanks Robin for your help and we wouldn’t hesitate to use you again.

Robin quickly responded to our query, making time available immediately to communicate with us to hear our case.

Amanda Cooper - Byfield Consultancy

...recommendation of the highest order.

recommendation of the highest order.

Stuart Saunders - Direct Access

well argued by Mr Somerville

The point was well argued by Mr Somerville.

Written Decision of an Employment

I am gratefully indebted to you, I can now move forward with positivity and hope.

I would personally like to thank you so much for the professional way you handled the proceedings. You recognised all key points and thoroughly brought...

Party at a disciplinary hearing

very impressed with how well you handled the case... clear, focused and patient... a masterclass

I wanted to leave a testimonial as I was very impressed with how well you handled the case yesterday. It’s always a challenge to deal with more complex...

Construction Dispute

Robin helped me with an issue that I had with a cow boy trader who had not installed my patio correctly. The case went to court and having no experience in...

Construction Dispute

"Robin was up to speed amazingly quickly"

Robin was up to speed amazingly quickly and provided the assistance I needed without any fuss or difficulty, all in only a couple of working days. I feel...

David Fry – Company Owner and Director

Friendly and knowledgeable... fast and efficient

Robin has advised us in a number of areas over the past year or so. He is friendly and knowledgable and avoids getting into legal jargon to focus on the...

Paul Maunders – Company Director

client and counsel are both very happy with the way you handled the mediation

Thank you for your email and thank you for your guiding hand in reaching the settlement yesterday. The client and counsel are both very happy with the way...

Johannes Duminy – Solicitor

professional, honest, in-depth advice... a quick and amicable settlement

Robin was quick to provide professional, honest, in-depth advice, and without, his guidance or wrong advice things may have gone very differently...

Lee Jackson – Company Director

Without doubt, the best money I have ever spent... a conclusion was reached much quicker than I would have thought

I cannot recommend the services of Robin Somerville enough. Throughout the whole process of producing and negotiating a share purchase agreement of which...

Stephanie Bryan – Company Director

the best outcome I believe that I could have achieved.... a route that has avoided conflict with my professional regulator

I would like to thank you for your help in this matter and I can only imagine where matters may have ended if I had taken the Tribunal path and called Mr X...

His expertise, professionalism... was invaluable... eternally grateful... The final result was brilliant.

Robin had a grasp of the situation I found myself in from the very first conversation. His expertise, professionalism and ability to explain the legal...

calm approach... finding solutions for the tricky problems... exceptional and second to none... A really true professional

I contacted Robin Somerville as a Direct Access Barrister after a dispute with fellow directors/shareholders became a stalemate and was going nowhere,and...

Company Director and Shareholder

successfully defended the claim brought against me

Robin successfully defended the claim brought against me with an argument I would never have thought to put forward on my own

Defendant of a debt claim

highly recommend them. 5*

Robin was “brilliant and helped me get a really good result with my case. I am very happy with their service. I would highly recommend them. 5*"

brilliant in giving us clear expectations and guidance... he went above and beyond

I came across Robin from an online search rather than a recommendation, which is rare approach for me especially for legal matters, however his experience...

I have trusted his advice on numerous occasions.

Robin has been excellent in handling our employment law related issues. I have trusted his advice on numerous occasions in relation to settlement agreements.

Paddy Jeyaseelan

You gave me much hope and faith in the legal profession

Thank you wholeheartedly in bringing the matter to a close. I appreciate the effort you put in away from the camera. I also greatly appreciate the way...

...clearly is expert in understanding both the legal and technical side of a dispute.

Robin helped me through a situation with a client who was refusing to pay for work completed in good faith. Robin helped me understand the options available...

Edmund Jones - SBD Partners Ltd

put me in the picture and gave me options

I am heading towards a dispute for sure. Where do you go? Who do you ask? Robin Somerville put me in the picture and gave me options...

FC. Company director and shareholder

a very successful claim for us that delivered a significant upside multiple on his fees... no hesitation in recommending Robin

I instructed Robin to advise and manage the pursuit of a commercial outstanding payment from a former customer. The matter was both technically complex...

Mike Washburn - Axiom TDM

a very satisfactory outcome... enabled me to reach a deal and put an end to the stress of the last 10 months.

All done and dusted at last and a very satisfactory outcome. Thank you very much indeed for all your help and advice, tempered with a healthy dose...

Dr John Humpries

so supportive and informative... made me feel very at ease... Please could you pass on my gratitude.

Thank you for yesterday, great result. I can confirm that Mr [Client] is delighted, he emailed me last night to say so. I can also confirm I am delighted...

service and care throughout has been exceptional and value for money... I cannot thank you enough

Your service and care throughout has been exceptional and value for money and I would highly recommend you. Not only did you deliver your expertise...

The efforts he puts in the case and the dedications were out of this world.... I would have never dreamed of a better way to put my case..

After full 3 days of hearings, the impression I had from Mr. Somerville’s performance, is that… my case was his. The efforts he puts in the case and the...

A fantastic result, I look forward to instructing you in the future.

A fantastic result, I look forward to instructing you in the future.

Miss Devon Cartwright - Bott & Co

exceptional... eye for detail... I will never use another lawyer again.

exceptional. eye for detail. I will never use another lawyer again.

Tara Lyons - Indiefield

You are in our favoured barrister list. We will look to instruct you in the very near future.

You are in our favoured barrister list. We will look to instruct you in the very near future.

Advantage Solicitors Ltd

worked tirelessly... assistance was invaluable

worked tirelessly... assistance was invaluable

Barry Stanton - Boyes Turner LLP

worked tirelessly... assistance was invaluable

helped us to agree a settlement in one day that could have run for much longer.

Craig Beresford - COO/Managing Director

highly recommmend him to others in a similar situation.

highly recommmend him to others in a similar situation.

Fabulous result... sterling efforts... could not have gone much more favourably... the client will be over the moon.

Fabulous result. sterling efforts. could not have gone much more favourably... the client will be over the moon.

Stephen Ball - Zest Legal

beyond the call of duty... valuable advice

...beyond the call of duty... valuable advice... a barrister with a difference

Alexander Peschkoff

...myself and my client are very happy with the outcome you have achieved. I will be recommending your services

myself and my client are very happy with the outcome you have achieved. I will be recommending your services

Guyth Jaber - AI Solicitors

helped me achieve a settlement that I was pleased with, without having to go to Tribunal

Robin helped me achieve a settlement that I was pleased with, without having to go to Tribunal

Employment Tribunal Claimant

Really pleased with the outcome of both the application hearing and the Trial

Really pleased with the outcome of both the application hearing and the Trial

Hayley Fairhurst - Minster Law

I can’t thank you enough... a massive relief for me. I’m over the moon.

I can’t thank you enough. a massive relief for me. I’m over the moon.

Safia Khan - Direct Access

I wish I had met him four years ago. I would recommend him without hesitation.

I had been involved in a commercial dispute for several years and had consulted with many legal professionals at considerable cost. Within days...

Andrew Carmichael

...very much appreciate[d] especially as this case was foisted upon you and us by the client on the eleventh hour

very much appreciate[d] especially as this case was foisted upon you and us by the client on the eleventh hour

P Chauhan - Solomons Legal

I thought he was excellent.

I met with Robin Summerville yesterday. I thought he was excellent.

Theo Soutzos - Direct Access

...clearly on top of the substantial bundle... the client was very happy... “extremely impressive”.

.clearly on top of the substantial bundle. the client was very happy... “extremely impressive”.

Mark Turner - Tinsdills Solicitors

a true professional... pertinent advice... excellent value and service.

a true professional... pertinent advice... excellent value and service.

Zak Desai - Direct Access

Thank you and wow what a result!

Thank you and wow what a result!

Philip Watson - Minster Law

efficient, approachable... securing a very favourable Judgment for the client.

efficient, approachable... securing a very favourable Judgment for the client.

Tariq Khan - Burton & Burton Solicitors

armed us with the facts to challenge our employer’s actions

Robin armed us with the facts to challenge our employer’s actions

TUPE Class action

priceless... exceptional...

The attention to detail and responsiveness is what makes a service priceless and you have been exceptional with your support...

a remarkable set of experiences

you have a remarkable set of experiences … all leading up to ODR, in my view!

Professor Richard Susskind

seasoned skill and authenticity

Robin has been an inspiration… clear professional people skills and high intellect with seasoned skill and authenticity, in a manner to engage and motivate.

CEO of Local Authority

Exceeds competency

Exceeds competency… Strengths have been noted across all competency areas… ability to grasp complex documentation, while making balanced and succinct...

Annual feedback report

a testament to the positive and open way that this piece of work was approached

The end result is a testament to the positive and open way that this piece of work was approached and the new Code of Conduct will go a long way...

Construction Industry Council

Robin conducted the hearing in a very business-like fashion, which ensured very effective use of our time...

Panel member feedback from 15/5/13

Outstanding – The Chair ensured all decisions and determinations were inclusive of all panel members views and contributions. He was particularly supportive...

Panel member feedback from 18/4/2013

Robin was very respectful of my role when it came to discussions.

Panel member feedback from 21/1/13

Robin is a very capable, reliable and trustworthy business partner whom I would happily work with in any capacity.

Robin is a founder-director of reallymoving.com. His contribution towards the success of reallymoving has been considerable. Has a wealth of digital...

Robin is full of ideas and energy to help my business. His deep experience in the field makes it easier to avoid expensive mistakes and has given me...

My dealings with Robin have left me impressed with his scope of understanding in the technical and commercial aspects that impacted on our business.

Richard Blackwell

Robin has always had the vision to run an efficient business embracing the latest technology to ensure he has the information he needs and his staff have

Robin has been an outstanding [Board] member at Barnet College. Throughout his tenure, he has quickly absorbed the ongoing challenges and has made...

Marilyn Hawkins

Unique blend of technical insight, creative approach to growing a business, solid commercial understanding and a pragmatic, common sense approach to...

Robin is a clear thinking, straightforward strategic thinker who has been able to conceive an idea, and more importantly deliver it in the field of e-commerce.

I’ve known Robin for many years and have been impressed by his combination of business acumen and high ethical standards. He never stands still and is...

Ability to see opportunities for traditional businesses to grow their effectiveness.

Robin Somerville is an accomplished public speaker, an industry innovator and a through professional. [He has] vision of a streamlined, efficient...

Lisa Arcangelli

Robin is very personable and professional, whose aspirations reflect those of his organisation in the form of a detailed sustainable development brief.

Attentive to detail and seriously committed, Robin has contributed greatly to Barnet College in his role as Governor.

Robin has invented a superb internet site, it has given Lords many great results and would recommend [it] highly.

Robin provides a genuine spark to meetings and discussions and brings innovative ideas to fruition. He has built a strong commercial solution for my client...

Robin is a very forward thinking person always looking at ways for improvement

Robin has excellent knowledge of the on-line market place and has established eBuildingSupplies as the most progressive on-line trading site for building...

Robin has proved to be a good partner in ebs for Unimer and his attn to detail and professionalism in dealing with all communications is first class...

I have know Robin for a number of years first through the BMF then as the owner of eBuildingSupplies who my company have had a trading agreement with...

Robin is good at problem solving and coming up with constructive ideas. He has a good grasp of the bigger picture without losing sight of the detail...

Robin ensured that his input was constructive and well argued and did not impose his views on other panellists, but gave time for the points to be thought...

Panel member feedback from 17/8/12

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